FAQ
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How long does it take to complete a custom design?
Right now custom designs typically take about 1 month to create. Add on some time for shipping if you are out of state. Rush orders are available for an additional fee.
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Can I request both digital and printed versions?
Yes! You can choose digital files for self-printing or opt for professionally printed items delivered to you.
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What if I need changes after approving the design?
Post-approval changes can be made for an additional fee. Prices varies depending on the amount needing to be changed. We recommend reviewing proofs carefully to avoid extra costs.
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How do I personalize a semi-custom template?
Provide your details (e.g., names, colors) at checkout, and we’ll handle the rest.
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Do you ship internationally?
At the time we are not shipping internationally - But we hope to do so soon!
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What should I do if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery. Include clear photos of the damaged item(s), the packaging, and your order number. Once we review the issue, we’ll provide a replacement or refund if applicable. Your satisfaction is our priority, and we’ll work quickly to resolve the issue!